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windows phone bar doesn't work

on Sun Apr 29, 2018 3:58 am
Hi,
I can't use the xCally phone bar on one of our computers, there is shown the message attached.

I've also tried to re-install it but with no result.

Can you help me?

Thanks
Posts : 7
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Re: windows phone bar doesn't work

on Sun Apr 29, 2018 3:59 am
Try this:

1. delete the phone bar software

2. execute the following command:
C:/Windows/System32/rundll32.exe %windir%\system32\dfshim.dll CleanOnlineAppCache
(you have to indicate the correct path for the rundll32.exe file on your system)

3. restart the computer and then re-install the phone bar.

Let us know if it works after following this procedure!
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Re: windows phone bar doesn't work

on Sun Apr 29, 2018 4:00 am
I've immediately followed this steps but the app crashes after few minutes, despite the re-installation...
so what can I do now to solve this issue?
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Re: windows phone bar doesn't work

on Sun Apr 29, 2018 4:00 am
I suggest you to install the attached patch.

Please do not hesitate to contact us for any other help!
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Re: windows phone bar doesn't work

on Sun Apr 29, 2018 4:01 am
Thanks for your support but I still need your help...
Also in this way it doesn't work! Sad
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Re: windows phone bar doesn't work

on Wed May 02, 2018 8:04 pm
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Re: windows phone bar doesn't work

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